THE YOGA JUNKIE TERMS & CONDITIONS

November 2025

Legal entity: Debbie Robinson t/a The Yoga Junkie (“YJ”, “we”, “us”, “our”)

Contact: [email protected] | 07917 899430

Jurisdiction: England & Wales

These Terms apply to all Yoga Junkie activities, including yoga, Pilates, reformer and aerial classes, sound healing, Reiki, meditation, breathwork, coaching, workshops, retreats (UK & overseas), and any blended or immersive therapy facilitated by Yoga Junkie.

Please note: These Terms provide a summary of key points. For full details, please refer to the complete Policies available at www.theyogajunkie.co.uk, including the Waiver, Cancellation Policy, Purchase Policy, and Privacy Policy.

1. BOOKINGS & PAYMENTS

• A booking is confirmed only when full payment or a non-refundable deposit has been received.

• Prices are in GBP (£) and include VAT where applicable.

• Payment can be made online via our booking platform or approved bank transfer.

• Deposits are strictly non-refundable except where an event is cancelled by YJ.

• By booking, you agree to these Terms, the Purchase Policy, Cancellation Policy, and Waiver.

2. HEALTH & SAFETY

• You must complete the Yoga Junkie Waiver before attending any activity.

• You are responsible for ensuring that you are fit to participate and for disclosing all relevant medical conditions, injuries, medications, allergies, or pregnancy.

• Follow instructor guidance at all times. Stop immediately if you feel pain, dizziness, or distress.

• Participation is voluntary and undertaken at your own risk.

3. ACTIVITIES COVERED

These Terms apply to all Yoga Junkie services, including:

• Yoga and movement classes (mat, aerial, restorative, nidra, outdoor or beach-based).

• Pilates and Reformer Pilates sessions.

• Sound healing, voice work, and floating sound baths (in hammocks or on mats).

• Reiki and energy therapies.

• Grief recovery, menopause and life coaching.

• Blended or immersive experiences combining modalities.

• Workshops, events and retreats (HQ, other venues, UK and overseas).

4. CANCELLATIONS & REFUNDS

Classes & Appointments

• Cancel 48 hours or more before the start time for a class credit.

• Cancel less than 48 hours before the start time and no refund will be given (a discretionary credit may be offered if your place is filled).

• No-shows count as attended.

Workshops & Events

• Cancel seven days or more before the event for a full refund minus processing fees.

• Cancel less than seven days before the event and no refund will be given (a discretionary credit may be offered if your place is filled).

Retreats

• Deposits are non-refundable. The balance is due eight weeks before the start date.

• More than 60 days before the retreat start date, the balance (minus deposit) will be refunded.

• Between 30 and 60 days before, 50% of the balance will be refunded.

• Less than 30 days before, no refund will be given.

If YJ cancels a class or event, you will receive a transfer, credit, or full refund of monies paid.

Refunds are processed to the original payment method within 10 working days minus processing fees.

5. PARTICIPATION & CONDUCT

• Arrive on time and behave respectfully toward others.

• We reserve the right to refuse participation or remove anyone whose behaviour is unsafe, disruptive, or inappropriate, without refund.

• Alcohol and recreational drugs are not permitted before or during any activity.

6. OUTDOOR & ENVIRONMENTAL ACTIVITIES

Some sessions take place outdoors or may include the use of hammocks, pools, or reformers. These may involve uneven terrain, weather exposure, or proximity to water. Participants are responsible for suitable footwear, hydration, and awareness of personal limits.

7. TRAVEL & INSURANCE (RETREATS ONLY)

Travel to and from the venue is at your own cost. Adequate travel insurance covering cancellation, medical issues, and personal belongings is strongly recommended. YJ is not liable for delays, cancellations, or losses caused by third parties.

8. MEDICAL DISCLAIMER

Yoga Junkie offers educational and complementary wellbeing services only. They do not constitute medical treatment or psychological therapy. Always consult your GP or qualified clinician if you have any health concerns.

9. LIABILITY

You participate at your own risk. YJ takes reasonable steps to ensure safety but cannot accept responsibility for injury, loss, or damage except where caused by proven negligence. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence under UK law.

10. PRIVACY & DATA PROTECTION

Your personal and health information is stored securely in compliance with UK GDPR and used only for administration and safety. Data are retained for up to seven years for insurance and legal requirements. You may request access, correction, or deletion of your data at any time by emailing [email protected].

11. PHOTOGRAPHY & MEDIA

Photographs or videos may be taken during classes or events for promotional purposes. If you prefer not to be included, please inform us in writing before the session.

12. INTELLECTUAL PROPERTY

All materials created by Yoga Junkie, including manuals, music, class plans, and digital content, remain our intellectual property and may not be copied or reproduced without written permission.

13. FORCE MAJEURE

YJ is not liable for delay or failure to perform its obligations due to circumstances beyond reasonable control, including weather, illness, strikes, pandemics, or venue closures. A reasonable remedy such as reschedule or credit will be offered where possible.

14. COMPLAINTS

If you have a concern or complaint, please raise it promptly with the instructor or email [email protected]. We aim to acknowledge within five working days and seek a fair resolution.

15. AGREEMENT

By purchasing or attending any Yoga Junkie class, session, workshop, or retreat, you confirm that you have read, understood, and agreed to these Terms & Conditions and that all deposits are non-refundable.

You also acknowledge that this document forms part of the broader Yoga Junkie Policy Suite, including the Waiver, Purchase Policy, Cancellation Policy, and Privacy Policy, all of which are available for reference.