THE YOGA JUNKIE PRIVACY POLICY

November 2025

Contact: [email protected] | 07917 899430

Jurisdiction: England & Wales

Your privacy matters to us. This policy explains how The Yoga Junkie collects, uses and protects your personal information when you interact with us through our website, booking platforms or in person services. By providing your personal data, you agree to the terms set out in this Privacy Policy. For full details of our related policies, please refer to the complete Policy Suite at www.theyogajunkie.co.uk, including our Waiver, Terms and Conditions, Purchase Policy, Cancellation Policy, and Return and Refund Policy.

1. INFORMATION WE COLLECT

We may collect and process the following information:

Personal details such as name, address, email, telephone number and emergency contact details

Health information such as medical history, injuries, allergies, pregnancy or health conditions relevant to your participation and safety

Booking and payment data such as class and event history, memberships and payment records processed securely through our booking system

Marketing preferences including newsletter subscriptions and communication choices

Digital data such as website usage, cookies and analytics used for performance and security

2. HOW WE USE YOUR DATA

We use your personal data to process bookings and payments, ensure safety during classes, workshops and retreats, communicate changes or updates, provide tailored support, meet legal and insurance obligations and improve our services. We never sell or lease your data to third parties.

3. LEGAL BASIS FOR PROCESSING

We process data on the following lawful bases: contractual necessity to deliver the service you have booked, legal obligation to comply with UK requirements, vital interests to protect your safety, consent for marketing and health information, and legitimate interest to maintain business operations. You may withdraw consent for non essential uses such as marketing at any time.

4. DATA STORAGE & RETENTION

All personal data is stored securely on encrypted systems compliant with UK data protection law. Health and booking information is retained for up to seven years for insurance and legal record keeping. After this period, your data will be securely deleted or anonymised.

5. DATA SHARING

Your data is shared only when necessary with Yoga Junkie staff and trusted contractors for administration and safety, with payment processors or booking platforms to fulfil your booking, with insurers if required for compliance, and with emergency services in the case of an incident. All third parties operate under GDPR compliant agreements and strict confidentiality.

6. YOUR RIGHTS

You have the right to request a copy of the personal data we hold about you, correct any inaccuracies, request deletion where legally possible, restrict or object to processing in certain circumstances, and withdraw consent for marketing communications at any time. To exercise your rights, contact [email protected].

7. COOKIES & WEBSITE USE

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies in your browser settings. Analytical data is anonymised and used only to monitor website performance and visitor numbers.

8. MARKETING & COMMUNICATION

You will only receive marketing messages if you have opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.

9. DATA SECURITY

We use appropriate physical and digital security measures to protect your personal data, including password protection, encryption and restricted access for authorised staff only.

10. UPDATES TO THIS POLICY

This policy may be updated periodically to reflect operational or legal changes. The most recent version will always be available at www.theyogajunkie.co.uk. Continued use of our services indicates acceptance of any updates.

11. COMPLAINTS

If you believe your data has been handled incorrectly, please contact [email protected]. You also have the right to lodge a complaint with the Information Commissioners Office at www.ico.org.uk.

12. AGREEMENT

By booking, attending or engaging with The Yoga Junkie, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data in accordance with it.